HIT Consultant January 23, 2026
What You Should Know
- The News: Quantum Health has launched a new “agentic” technology platform, moving beyond standard chatbots to AI agents that can independently initiate outreach, schedule appointments, and resolve billing issues.
- The Structure: The company is pivoting from a single offering to a flexible three-tier suite: Quantum Signature (comprehensive), Quantum Flex (configurable), and Embold Plus (digital-first entry point).
- The Tech: The platform fully integrates Embold Health’s provider quality data (acquired in 2025), allowing the AI agents to steer members toward top-performing doctors based on clinical outcomes, not just directory availability.
From Chatbot to “Do-Bot”
The distinction between “Generative AI” and “Agentic AI” is the defining tech narrative of 2026. While generative tools create text, agentic tools...
Today's Sponsors
Today's Sponsor