Becker's Healthcare April 5, 2023
Six healthcare executives connected with Becker’s to share what they would add to their own “successful ASC management” cheat sheet.
Editor’s note: Responses have been lightly edited for length and clarity.
Christopher Kane. Chief Strategy Officer, Phoebe Putney Health System (Albany, Ga.):
A few suggestions:
- Develop a monthly dashboard with metrics that are relevant for all constituents: physicians, board and staff.
- Establish a patient/family panel for qualitative feedback. Change the panel every quarter.
- If your ASC is part of a health system, use the ASC for pilot projects that can be adapted and implemented elsewhere, e.g., inpatient surgery, diagnostic testing, etc.
- Constantly scan the industry and competitors for ideas. Differentiation is critical and...
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