Drug Topics November 24, 2025
Brian Nowosielski, Catie Stimmel, PharmD

Catie Stimmel, PharmD, explores the confidentiality and non-punitive processes that are crucial in driving value toward patient safety organizations.

Patient safety organizations (PSOs) are crucial for both patients and pharmacists in ensuring safe and effective distribution of medications, health care technology, and general medical services. However, PSOs rely significantly on creating an environment of confidentiality and trust where providers and health care leaders are not reprimanded for the potential errors they can make in their operations.

“The reason that it has to be legally protected is these providers don’t want to be subject to any kind of punitive damages from lawsuits,” Catie Stimmel, PharmD, vice president and chief controlled substance and patient safety officer at Walgreens, told Drug Topics. “They...

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