Drug Topics June 23, 2025
Taylor Watterson, PharmD, PhD, discusses several different ways pharmacy technician contributions can be better recognized and appreciated.
Pharmacy technicians are essential but often undervalued. Simple actions—like saying thank you, encouraging breaks, or advocating for fair treatment—can make a big difference. Recognizing their work through leadership roles or small gestures can help build morale, strengthen teams, and support retention.
Drug Topics recently sat down with Taylor Watterson, PharmD, PhD, assistant professor at the University of Illinois Chicago Retzky College of Pharmacy, to discuss how pharmacy technician contributions can be better recognized and appreciated in day-to-day operations.
Drug Topics: How can pharmacy technician contributions be better recognized and appreciated in day-to-day operations?
Taylor Watterson, PharmD, PhD: I think, especially in the community...
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