Drug Topics June 20, 2025
Taylor Watterson, PharmD, PhD, discusses the primary contributors to stress or frustration among pharmacy technicians and how to fix them.
Pharmacy technicians face significant stress from high workloads, understaffing, and the pressure to meet both patient care and business goals. These demands often lead to burnout, especially when there isn’t enough time or support to complete tasks. Technicians frequently interact with frustrated or unwell patients, which can result in emotionally taxing or unsafe situations. Improving safety, ensuring adequate rest, reducing workload, and recognizing technicians’ contributions can help improve their well-being and support better patient care.
Drug Topics recently sat down with Taylor Watterson, PharmD, PhD, assistant professor at the University of Illinois Chicago Retzky College of Pharmacy and an author...
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