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At Omaha-based CHI Health, cloud-based mobile analytics tools supported stroke patient care after the worldwide IT disruption knocked out its electronic health records, says one neurologist who recounts the experience.
When CrowdStrike tried to parse a bad Falcon Suite configuration file pushed to millions of Windows machines this past July, the widespread crash took out the whole operating system and its applications – affecting countless machines across numerous industries around the world.
The global IT outage caused widespread disruption of healthcare delivery, with many hospitals and health systems losing access to electronic health records and other mission-critical patient-care systems, and being forced to return to using paper.
Omaha, Nebraska-based CHI Health was one of them.
But Dr. Abhishek Singh, a...
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