Medical Xpress September 5, 2025
Alvin Powell, Harvard University

Cellphones are everywhere, including in the hands of homeless people, a population among America’s sickest—average life expectancy is just 51—and among the hardest to reach by health care workers.

It’s also a population not often associated with technology, which comes with utility bills, , and cellphone provider plans. But a pandemic era innovation— for homeless people—still offers a way for today’s providers to reach more frequently and reliably than traditional office visits.

Katherine Koh, assistant professor of psychiatry at Harvard Medical School and a psychiatrist at Massachusetts General Hospital and its partner Boston Health Care for the Homeless Program, penned an article in the journal JAMA Internal Medicine highlighting the approach’s success at improving access and reducing...

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