Drug Topics June 26, 2025
Pharmacy technicians must be recognized and empowered as essential, long-term professionals to improve workplace well-being, patient care, and pharmacy success.
Pharmacy technicians are crucial to patient care, yet often undervalued. Supporting their well-being through fair pay, advancement, and involvement in operational decisions improves safety, efficiency, and job satisfaction. Viewing technicians as long-term professionals, not temporary helpers, strengthens the entire pharmacy—something independent pharmacies often model better than large chains.
Drug Topics recently sat down with Taylor Watterson, PharmD, PhD, assistant professor at the University of Illinois Chicago Retzky College of Pharmacy, to discuss what a truly inclusive and technician-centered pharmacy looks like, and what steps are needed to get there.
Drug Topics: What would a truly inclusive and technician centered pharmacy...
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