Drug Topics August 22, 2024
Lauren Biscaldi, MS, Managing Editor

Pharmacists can fill a role for patients, but without technology supporting workflows and reimbursement efforts, challenges will remain.

Melanie Marcus, Chief Marketing and Customer Experience officer at Surescripts, sat down with Drug Topics at the 2024 National Association of Chain Drug Stores Total Store Expo to discuss the primary care shortage, the way pharmacists can fill that gap, and how Surescripts is working to make sure pharmacists are paid for the services they provide.

Drug Topics: Given the current health care landscape, why are sustainable care models so important for patients?

Melanie Marcus: Right now, there is a primary care shortage across the United States. At Surescripts, we can see this on the network. We can see that almost two-thirds...

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