Drug Topics August 27, 2025
Killian Meara, Christopher Daly, PharmD, MBA, BCACP, David Jacobs, PharmD, PhD

Pharmacies face time, workload, and sustainability challenges when integrating social care, but support and reimbursement can make these efforts viable.

While pharmacies are well positioned to address health-related social needs (HRSNs), sustainability and workload remain major challenges. Integrating community health worker (CHW) roles requires leadership, reimbursement, and ongoing training. Time constraints, competing priorities, and multiple patient touchpoints make adoption difficult, but structured support can help pharmacies overcome these barriers.

Drug TopicsĀ® recently sat down with Christopher Daly, PharmD, MBA, BCACP, clinical associate professor at the University at Buffalo, and David Jacobs, PharmD, PhD, associate professor at the University at Buffalo, who were authors on a recent study that examined a community pharmacy health-related social needs model, to discuss challenges that...

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