Q/A: Experian Health’s CPO Talks State of Patient Access
HIT Consultant June 19, 2024
Experian Health, a provider of solutions in revenue cycle management, identity management, patient engagement, and care management, plays a pivotal role in transforming the healthcare landscape. By leveraging advanced data analytics and innovative technology, Experian Health aids healthcare organizations in improving operational efficiency and enhancing patient access to care.
The company has just released its annual “State of Patient Access Survey,” which reveals a notable shift from last year’s results. Both providers and patients report increased satisfaction and significant improvements in healthcare services. Nearly a third (28%) of patients and 55% of providers believe that access to healthcare is improving, and an impressive 79% of providers plan to continue investing in patient access services.
Key highlights from the survey reveal...