Health Affairs February 22, 2022
Continuing advances in digital health technology offer a powerful new toolset to transform how health care is delivered and experienced. However, the digitization of health care is not a simple task; technologies should be implemented only if they will improve care for individuals and the systems that care for them. Thoughtful hybrid approaches will define digitization efforts, and humans—patients, care partners, communities, and clinicians—must be included in these endeavors. Human factors engineering is critical for all technologies and even more so for health-related interventions.
Innovation Proliferation
The Veterans Health Administration (VHA), the largest health system in the US, uses thousands of digital health-related applications to care for more than nine million veterans annually across the country. The VHA’s systemwide innovation...
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