Healthcare DIVE July 23, 2020
Dive Brief:
- Providers have overwhelmingly turned to virtual care and telehealth platforms during the COVID-19 pandemic to see patients, but most reported frantic efforts to adopt the technology with little time to consider a long-term strategy, according to a recent Klas Research study.
- They commonly selected tools like Doxy.me and Zoom because those could be implemented quickly, according to the report. Notable, however, is the high number of vendors that providers have tried. The 174 respondents who reported heavily using virtual care mentioned 43 different vendors.
- Beyond telehealth, providers also reported heavy reliance on AI/analytics vendors. But that field is wide and shallow, Klas found. Tableau was most mentioned, followed by Cerner, Epic, Microsoft and Qlik mentioned equally.
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