Healthcare IT News February 7, 2020
But Providence St. Joseph Health Chief Digital Officer Aaron Martin sees a near future when hospitals will meet their disruptors halfway.
When it comes to healthcare, hospitals and health systems were once monolithic in consumers’ minds. But dizzying advances in business and technology have put plenty of industries on notice that old assumptions are out the window, and healthcare is no different.
Smart devices such as the Apple Watch, or new fusions of retail-based care like CVS Aetna or Walgreens have all of a sudden increased the options consumers have for where and how they would like to receive care.
Without substantially investing in consumer experience technologies, providers are in danger of being usurped by these non-traditional entrants into the...
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