Healthcare Innovation April 13, 2021
KLAS has been collecting provider organizations’ feedback on the response of their software vendors and services firms to the COVID-19 pandemic
Responding to the long and challenging COVID-19 pandemic has certainly tested the healthcare IT and services communities. Which vendors have truly been partners, and which have fallen short in their response? Who showed they are up to the challenge of working through inevitable future crises? A new report from the Utah-based KLAS Research—the second in the firm’s series on the topic—analyzes the market and surveys customers on how their vendor partners are supporting them.
In the spring of 2020, KLAS began collecting provider organizations’ feedback on the response of their software vendors and services firms to the COVID-19...
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