MedCity News September 8, 2020
A survey of more than 7,000 consumers by Accenture found that they listed data privacy and efficacy as their top concerns with digital health tools and services. But the majority said they’d be willing to get virtual care from traditional healthcare providers.
More people have used virtual visits, chatbots and other digital health tools since the start of the Covid-19 pandemic. But what will it take for them to adopt these tools in the long run?
According to a survey by Accenture, consumers listed the privacy and efficacy of digital health tools as their top two concerns. They were also more interested in receiving virtual health services from traditional healthcare providers than startups or tech companies.
Since March, telehealth providers...
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