Fierce Healthcare November 21, 2023
Navigating the healthcare system often requires using different websites, mobile apps and phone calls to find providers and make appointments. It can also mean quite literally navigating from your home to the hospital or doctor’s office and finding nearby parking.
As healthcare becomes more consumer-centric, major health systems are investing in powering up their digital technology to make the experience more seamless and integrated for patients.
Prisma Health, an 18-hospital system in South Carolina, collaborated with digital health companies Artera and Gozio Health to unify patient-facing technologies in a single app. The integration brings together Gozio Health’s wayfinding and location-aware mobile engagement platform with Artera’s patient communications solution. Patients can book appointments and then find helpful directions to the location,...