Medical Economics November 5, 2024
Karthik Ganesh

Both brick-and-mortar and virtual options are failing to meet the need

We know that access to primary care improves public health outcomes and cuts health care costs, but increasing access to everyday care is much easier said than done. The health care industry and the government are both investing toward this goal, but we’re too focused on care delivery models that aren’t moving the needle.

Demand for primary care is growing as the U.S. population ages, but supply is shrinking, setting up a perfect storm for public health. Clinicians are stretched thin, with a worsening physician shortage causing high levels of burnout, longer wait times for patients, and care deserts. Telehealth solutions exploded during the pandemic, but video chat visits...

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