Primary Care 3.0: The Front Door to Health System Transformation

There’s strong evidence that investments in accessible and effective primary care result in lower health costs, fewer hospitalizations and emergency room visits, lower mortality and higher patient satisfaction. But in the U.S. system, primary care has taken a back seat to specialized care. That’s changing:

• Employers see investments in on-site and near-site primary care clinics as keys to employee productivity and lower health costs. Today, a third of companies with 5,000-plus employees host primary care clinics. Innovative primary care solutions are certain to be central to the Amazon-JPM-Berkshire Hathaway venture and CVS-Aetna combination expected to be approved by the Department of Justice any day.

• Investors like primary care models that leverage technologies and operational...