RevCycle Intelligence May 17, 2021
Meanwhile, experience with an EHR vendor, expertise, and relationship were motivating factors when it came to revenue cycle outsourcing selections, KLAS reports.
Price tag and vendor reputation are among the top reasons why some revenue cycle outsourcing customers did not select a particular firm, according to a new KLAS report.
The report explores market energy data from 15 recent revenue cycle outsourcing contracts and the level of satisfaction current clients have with their selections. The report found that experience with the organization’s EHR vendor, a firm’s reputation, expertise, and relationships were all factors considered when deciding on a final revenue cycle outsourcing partner.
But just as frequently, some of these factors also turned away some potential revenue cycle outsourcing customers.
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