Medical Economics August 30, 2022
New study shows weak link between premiums, patient satisfaction and level of care
When it comes to Medicare Advantage (MA) plans, money doesn’t always buy happiness.
Nearly half of Medicare beneficiaries now get their coverage through MA plans, and most say they choose which plan to enroll in based on premiums and out-of-pocket expenses without considering care quality. But a new study finds that quality of care and overall patient experience are only slightly among higher-premium plans, and good care and high levels of patient satisfaction are available at every price level.
The study’s authors surveyed 169,000 beneficiaries enrolled in about 1,700 MA plans in 2016 and 2017 regarding their quality of care and experience. The plans were grouped into...
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