McKnight's February 25, 2025
When my son was seven, we had a conversation that changed how I thought about our approach to staffing in senior care.
I was driving Everett to school when he noticed a pickup truck stranded on the shoulder of the highway and wondered what was wrong. The cause was obvious from where I sat, so I casually replied, “Oh, he blew a tire while he was driving.”
Well, I probably could have chosen my words more carefully because my son instantly panicked and shouted, “Will that happen to OUR tires?!” I reassured him it would not and explained that we take extra care of our car with regular maintenance checks and that we replace our tires before they get too...