Becker's Healthcare February 3, 2025
Kelly Gooch

Press Ganey is partnering with Microsoft to develop AI-powered tools to improve safety, quality and patient experience in healthcare.

Five things to know:

1. The partnership, announced Feb. 3, will combine Press Ganey’s data and expertise in healthcare with Microsoft’s capabilities in artificial intelligence, cloud computing and ambient listening technologies, according to a joint news release.

2. As part of the partnership, Press Ganey will embed AI-powered ambient listening insights into its Human Experience Platform via integration with Microsoft’s ambient solution, DAX Copilot.

3. Press Ganey will also use...

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