Becker's Healthcare January 14, 2025
Press Ganey is introducing three AI-powered solutions for healthcare leaders in safety, human resources, nursing, patient experience and marketing.
One tool, AI Recommend, identifies employees at risk of leaving the organization and provides engagement plans. It also detects safety risks from patient feedback, classifies harm events and offers recommendations for overlooked issues, Press Ganey said in a Jan. 14 news release.
AI Summarize instantly analyzes feedback from surveys, patient portals, calls and online reviews. Users can ask questions such as, “Which clinics are performing above average?” according to...
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