RevCycle Intelligence February 27, 2017
Developing a customer-focused healthcare consumerism strategy is key to boosting patient experiences and healthcare revenue cycles.
With a couple of swipes and clicks, patients are driving the shift to healthcare consumerism in the palm of their hands. But many healthcare organizations are not finding it as easy to align their care delivery and patient collection strategies with the new trend in healthcare.
To learn more about healthcare consumerism, many healthcare providers packed their bags and made their way to sunny Florida to attend HIMSS17. As one of the hot topics at this year’s conference, sessions covered everything from collecting patient financial responsibility, developing stronger patient-provider relationships, and unpacking what healthcare consumerism really means.
But one expert at Deloitte’s...
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