Becker's Healthcare February 14, 2023
Medical claims denials are on the rise and continue to be a costly problem for health systems. Unfortunately, the vast majority of providers focus their resources on reactive responses, working to appeal denials and recover payments after denials have already occurred.
In a Becker’s Healthcare podcast sponsored by Xtend Healthcare, Colleen Goethals, vice president of mid revenue cycle at Xtend Healthcare, discussed the problem of rising denials, why a proactive approach based on data is more effective and best practices for writing appeal letters.
Four key takeaways were:
- Claims denials are a significant and growing problem for health systems. According to Ms. Goethals, 89 percent of health systems saw an increase in their denied claims over the past three...