Med-Tech Innovation August 1, 2024
Portsmouth Hospitals University NHS Trust has successfully expanded digital patient communications using solutions from engagement specialist and Webex company, Healthcare Communications. Since September last year, the programme team has revamped the trust’s patient portal, rolled out waiting list validation and implemented digital letters across outpatient services which were previously managed in paper form by the central booking team and specialist administration teams.
The programme has standardised clinic information, streamlined workflows for staff by replacing manual and time-consuming processes, such as printing and postage, and helped the trust to make significant financial savings. It is also a major leap forward for Portsmouth Hospital’s three-year Green Plan designed to support the NHS’s target to become the first net-zero carbon healthcare system.
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