KFF August 15, 2024
Amid rising interest in and use of artificial intelligence (AI) by individuals and businesses, most of the public (63%), including most AI users (56%), are not confident that AI chatbots provide accurate health information, a new KFF Health Misinformation Tracking Poll finds.
The poll comes as AI chatbots such as ChatGPT, Google Gemini, and Microsoft CoPilot have become widely available and public use has risen. About one in six (17%) adults now say they use such chatbots at least once a month to find health information and advice. That includes a quarter (25%) of those under age 30.
“While most of the attention around AI in health is focused on how it can transform medical practice and create new business...