MobiHealth News April 13, 2020
Amidst COVID-19, a new 1,000-person survey suggests high demand for remote health services.
Consumers are keenly interested in digital and remote health services during the COVID-19 emergency, with roughly four in five respondents in a recent 1,000-person survey saying they would take part in a remote health consultation, and would also prefer a virtual visit prior to an in-person appointment.
This new poll, distributed on March 29 by digital customer experience platform Lightico, also suggests that part of this demand may be partially the result of positive first-hand experiences. Among the 31% of participants who said they had received care remotely, 41% described their experience as either “good” or “excellent.”
Although this rate indicates clear room for growth, it did...
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