MedCity News October 8, 2024
Frank McGillin

The best solutions, in summary, are those that facilitate better outcomes while reducing costs — combining member health and satisfaction with healthcare savings.

Tasked with reducing healthcare costs while improving patient outcomes and experience, many health insurance providers are mobilizing an array of add-on solutions — each one focused on filling a gap or addressing a specific condition to enhance some subset of care. These “point solutions” help payers and employers deliver more comprehensive services, but providing too many options can be overwhelming, causing an exhaustion known as “point solution fatigue.”

With thousands of digital health solutions to navigate — from telehealth platforms to fitness apps and nutrition trackers — payers face a patchwork of disparate tools that...

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