HealthsystemCIO.com September 16, 2021
A recent survey found that the majority of health systems (57 percent) aren’t reaching their goals when it comes to digital transformation. One of the biggest points of frustration is the fact that there isn’t a senior level role focused how emerging digital technologies can transform the patient experience, because most of the focus is on implementing and optimizing EHRs.
It was precisely this point that came up during a discussion Nick Patel had with HIMSS CEO Hal Wolf back in 2017 – a discussion that ended up transforming Patel’s career. Shortly afterwards, he pitched the idea of chief digital officer to his CEO, and was offered the job. Since then, the role has grown, both in numbers and notoriety,...