Piedmont Making Clinicians Happy by Leveraging AI to Streamline In-Box Management & Feedback Loops to Ensure It’s on the Right Track, KLAS Case Study Finds

HealthsystemCIO.com January 5, 2025
Anthony Guerra

Piedmont Healthcare has achieved significant advancements in clinical efficiency and patient care through strategic technology enhancements, according to the recent KLAS Arch Collaborative case study, “Implementing the Right Technology Enhancements to Improve Clinical Practice 2024.”

Prioritizing Clinician Efficiency and Patient Safety

Piedmont focused on improving clinician efficiency, streamlining communication, and enhancing patient safety. According to the case study, the organization identified key pain points through feedback loops and implemented targeted solutions. “We aim to eliminate unnecessary work and provide tools that genuinely add value,” the case study quoted.

This initiative was led by a newly appointed manager tasked with aligning clinical informatics projects to three core goals: clinician efficiency, meaningful alerts, and improved patient care. One significant change included creating...

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