Physicians warn that AI will undermine judgment, increase prior authorization denials

Medical Economics February 26, 2025
Austin Littrell

Key Takeaways

• Physicians express concern over AI-driven prior authorization, citing increased denials and patient harm.
• The AMA survey reveals significant negative impacts on patient outcomes and care delays due to AI decisions.
• Physicians face increased administrative burdens, with prior authorizations consuming significant time and resources.
• There is strong support for regulatory oversight of AI in prior authorization to ensure patient health is prioritized.

AMA survey shows growing physician concerns over automated insurance denials.

Many physicians are raising concerns over the increasing use of artificial intelligence (AI) in health insurers’ prior authorization processes, warning that automated denials are amplifying patient harm and physician burnout, according to the American Medical Association’s (AMA’s) latest “2024 AMA Prior Authorization Physician Survey.”

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