HealthLeaders Media February 2, 2022
Scott Mace

The health system’s CMIO calls the conversational AI technology a ‘game changer in healthcare.’

KEY TAKEAWAYS

– DAX, which captures voice conversations between physicians and patients and outputs SOAP notes that end up in patient EHRs, is now available to physicians under a site license at University of Michigan Health-West.

– The technology addresses long-standing physician complaints that EHRs burden them with too many data entry tasks.

– Deployment to specialists may take longer, particularly to those who already rely upon “precharting” in their EHRs

A health system in southwest Michigan is betting big on conversational AI technology to improve care and the doctor/patient experience in primary care.

University of Michigan Health-West has implemented Nuance’s Dragon Ambient eXperience (DAX) technology...

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Topics: AI (Artificial Intelligence), Health System / Hospital, Patient / Consumer, Physician, Provider, Technology, Voice Assistant
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