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Physicians at Southwest Michigan Health System See Success With Ambient Speech Technology
HealthLeaders Media February 2, 2022
The health system’s CMIO calls the conversational AI technology a ‘game changer in healthcare.’
KEY TAKEAWAYS
– DAX, which captures voice conversations between physicians and patients and outputs SOAP notes that end up in patient EHRs, is now available to physicians under a site license at University of Michigan Health-West.
– The technology addresses long-standing physician complaints that EHRs burden them with too many data entry tasks.
– Deployment to specialists may take longer, particularly to those who already rely upon “precharting” in their EHRs
A health system in southwest Michigan is betting big on conversational AI technology to improve care and the doctor/patient experience in primary care.
University of Michigan Health-West has implemented Nuance’s Dragon Ambient eXperience (DAX) technology...
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