Physician Practice IT at a Crossroads: Black Book Survey Finds Progress in Digital Tools but Gaps in Compliance, AI Trust, and Interoperability

ORLANDO, Fla., September 26, 2025 (Newswire.com) – Black Book Research today released findings from its nationwide survey of 755 physician practice managers conducted July 15-September 15, 2025. The results present a split-screen view of physician practice technology: meaningful gains in digital adoption and compliance leadership, countered by alarming gaps in regulatory readiness, interoperability, and trust in artificial intelligence.

The survey results will be discussed as thousands of practice leaders gather at the MGMA annual conference in Nashville, beginning September 28, 2025.

The Good News

Digital front-end tools are taking hold. A majority (58%) of practices now use digital intake, eligibility,...

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