Becker's Healthcare November 15, 2024
Paige Twenter

As health systems and hospitals implement AI-powered technologies into daily workflows — such as ambient listening and drafting patient portal messages — pharmacy departments are also exploring AI’s capabilities.

At Becker’s CPO Summit, pharmacy leaders from Danville, Pa.-based Geisinger, Dallas-based Baylor Scott & White Health, Louisville, Ky.-based Baptist Health and Greensboro, N.C.-based Cone Health shared how they’re considering AI’s place in their departments.

Most agreed that pharmacy’s use of AI is in its early stages but identified several opportunities, including support for prior authorization tasks and clinical decisions.

“First, when you hear about AI, you think to yourself that nothing like that could ever replace clinical decision-making. And I still wholeheartedly believe that,” said Kelly Guza, PharmD, associate...

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