EHR Intelligence September 7, 2023
By Hannah Nelson

Physicians who use personalized clinical documentation tools, such as templates and shortcuts, report the highest levels of EHR satisfaction, a KLAS report found.

While direct entry is the most common documentation method, physicians who use personalized documentation tools report the highest levels of EHR satisfaction, according to a KLAS Arch Collaborative report.

Physicians who use personalized tools, whether alone or in combination with other methods, reported an average EHR experience score 15.5 points higher than those who do not use personalized tools.

Different EHR personalization features improve different aspects of clinical workflows. For example, templates, macros, and shortcuts are mainly helpful for documentation, while other tools help with data retrieval.

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