Becker's Healthcare December 23, 2025
Revenue cycle teams are entering a new era: one shaped by AI, intelligent tools and emerging roles. As technology rapidly evolves and new data science partners enter the space, health systems face growing pressure to match the automation capabilities payers have leveraged for years.
The future of revenue cycle work, according to Erin Hodson, vice president of revenue cycle at Falls Church, Va.-based Inova Health System, will rely on mastering complex denial patterns, embedding AI agents into workflows and preparing staff for roles that didn’t exist a year ago.
In a recent episode of the Becker’s CFO and Revenue Cycle Podcast, Ms. Hodson shared how these shifts are redefining not just claims management, but team structure and strategy. She also...
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