Newswire May 30, 2024
More Than 5,000 Health Plan IT Clients Evaluate 400 Software Firms, Advisors, and Service Vendors Across 35 Operational Areas in 15th Annual Payer Survey on Customer Experience and User Satisfaction
NEW YORK, May 30, 2024 (Newswire.com) – In preparation for the upcoming budget year, health plans are bracing for a substantial 23% uptick in their IT and services spending, according to the Q1-Q2 polling which included two-thirds of all U.S. payers. Their strategic focus lies in bolstering investments across several critical areas, notably data analytics, outsourcing, cybersecurity, and AI solutions.
Black Book Research has revealed the leading IT and outsourcing companies in various market segments, as determined by the industry’s most extensive survey of managed care organizations. Renowned...
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