Payers Recognize Promise of Digital Behavioral Health, But Coverage Lags Behind
Behavioral Health Business December 6, 2024
Despite growing payer interest in digital behavioral health services, industry insiders agree significant challenges still need to be addressed in insurers’ virtual care contracting strategies.
While traditional virtual mental health care has gained in popularity, there are still many services that digital behavioral health companies offer that aren’t covered by the government or traditional payers. Still, these payer and provider relationships are evolving and advocacy could be key to expansion in the future.
“We are not seeing CMS and others pay for the array of services that we can deliver. When I think about the [intellectual and developmental disability] side of behavioral health, remote support and different available offerings can’t be paid for,” Stacy DiStefano, CEO of Consulting for Human...