Becker's Healthcare August 20, 2024
Andrew Cass

Payers are delaying billions of dollars in payments by increasingly using requests for more information to initially deny claims from health systems and medical practices, according to a report from Kodiak Solutions.

As a percentage of total billed charges, the denial rate from initial requests for information increased by almost 9% from 2022 to 2024, according to an Aug. 8 news release from Kodiak. The company’s revenue cycle analytics software monitors patient financial transactions from more than 1,900 hospitals and 250,000 physicians nationwide.

The rate for 2024 covers the first five months of the year, according to the report. Over that period, $6 billion in claims were delayed. Over an entire year, that would be $14.4 billion, up...

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