HIT Consultant June 17, 2024
What You Should Know:
– The healthcare landscape is undergoing a significant transformation driven by advancements in digital health technology. A recent EY Health Pulse Survey reveals a wave of positive changes, with members experiencing greater control, easier access to information, and improved satisfaction thanks to these advancements.
– With a focus on personalization, empowered patients, and data-driven decision-making, digital health tools are revolutionizing the industry.
Personalization is Key
The survey highlights the growing importance of personalization in healthcare. Over 70% of health insurance executives agree that members’ experiences have become more personalized in recent years. Mobile apps, member portals, and telehealth services are all playing a crucial role in achieving this personalization, with over half of executives...
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