HealthsystemCIO.com December 23, 2019
2019 has not been a boring year for KLAS. A lot of key things happened, one being that we are starting to measure emerging technology. KLAS has measured the big, well-established pieces of healthcare technology since we started. Having a way to measure new products that are out there trying to get attention from CEOs and CIOs presents a new, exciting opportunity for us.
Another moment that comes to mind is discovering that the correlation between physician burnout and EHR use is not as strong as we had assumed. It probably would have been good for KLAS if there were a more direct connection between technology and burnout, but that is not the story the Arch Collaborative data is telling...