Healthcare IT News September 6, 2024
Between healthcare chatbots, smart patient records, doctors armed with predictive analytics and frontline staff often interfacing electronically, patients want healthcare interactions and experiences to be transparent and personalized.
BOSTON – The ability to change how healthcare providers communicate with patients with artificial intelligence isn’t just about accuracy, transparency, fairness and data model maintenance, it’s figuring out how to meet personalization challenges.
What patients want to know and when adds a larger degree of complexity – one that challenges the healthcare AI industry to consider both expected and unexpected patient points of view, according to panelists Thursday at the HIMSS AI in Healthcare Forum.
With the power to contextualize, and allow clinicians freedom from data entry to be more human...
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