MedPage Today October 25, 2024
— “We always think the gold standard is a doctor replying to a message themselves,” says researcher
Patients were consistently more satisfied with responses from artificial intelligence (AI) to messages in the electronic health record than they were with those from their clinician, according to a study in JAMA Network Open.
In this video interview, author Eleni Linos, MD, MPH, DrPH, of Stanford University in California, discusses the findings and their implications for AI’s future in medicine.
The following is a transcript of her remarks:
The goal of this study was to try and evaluate how satisfied patients are with the responses generated by AI to real-world clinical questions.
So as we know, communication with medical providers and clinicians is...
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