Medical Economics October 29, 2024
Key Takeaways
- Engaging patients through EHRs before appointments enhances patient-physician relationships and improves visit efficiency.
- Patients shared narratives on personal information, health concerns, and expectations, fostering a sense of connection.
- The strategy, inspired by the U.S. Veterans Administration, received positive feedback from 79% of patients.
- This approach can be easily implemented by individual clinicians or health systems to better understand patient priorities.
Study suggests a way to use EHRs to develop relationship before patients arrive for an exam.
Physicians may find success in building patient relationships by asking patients about themselves before they arrive for their appointments.
Electronic health records (EHRs) can help build a rapport even before patients show up for an examination, said researchers Samantha Barbour...
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Topics: EMR / EHR, Health IT, Patient / Consumer, Physician, Provider, Survey / Study, Technology, Trends