Medical Economics November 28, 2023
Difference in completion rates between in-person visits and telehealth visits was stark
A study published in JAMA Network Open on completion rates for high-risk diagnostic tests and referrals found lower rates when tests were ordered during telehealth visits compared to traditional in-person appointments. The study, which examined more than 4,000 patients, underscores the importance of addressing challenges in telehealth to ensure optimal patient outcomes.
The research found that completion rates for telehealth orders stood at 43%, compared to the 58% completion rate for tests and referrals requested during in-person appointments. Also, 57% of tests ordered without any visit at all were completed within the designated time frame.
The study points out that diagnostic errors often stem from the failure to...
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