HealthLeaders Media May 26, 2023
Analysis reveals preference data revenue cycle leaders can use to improve the patient financial experience.
KEY TAKEAWAYS
Salucro’s 2023 Trends in Patient Payment Communications report surveyed 1,348 patients who had paid a medical bill online with the last 18 months.
Around two in five respondents (41%) said they felt their provider was not transparent about the costs of their medical care.
More than a third (36%) of respondents they would consider switching providers because of a poor billing experience.
Even with price transparency laws in place, many patients are having experiences with their provider that fail to inspire trust, according to a report by Salucro.
The healthcare financial technology company released its 2023 Trends in...
Today's Sponsors
Today's Sponsor