Fierce Healthcare October 22, 2021
New data from patient experience intelligence firm Press Ganey echoes prior reports that the pandemic era has broadly reversed hospitals’ gains against preventable patient safety events.
According to the firm, hospitals nationwide have seen a decline in safety performance through 2020. Starting with the onset of COVID-19, safety events increased across every hospital unit type tracked by the group: adult critical care, medical, step-down, high quality, moderate acuity, surgical and med-surg.
In particular, Press Ganey highlighted an increase in patient falls it saw across medical, step down, surgical and med-surg units across the course of the year.
It also called out an increase in central line-associated bloodstream infections (CLABSIs) in high quality and moderate acuity units from the second to...