HealthLeaders Media April 20, 2021
Mandy Roth

Lyft launches an option that enables patients to request rides through a special option in the app.

Lyft is lightening the administrative load for healthcare organizations that use the ride-share program to arrange free rides for patients to medical appointments.

The new Lyft Pass for Healthcare lets eligible patients, health plan members, and Medicaid and Medicare beneficiaries initiate their own rides through a special option on the smartphone app.

Cost, location, and compliance controls are set in advance by the participating healthcare organization or plan. In the past, a provider representative arranged the transportation, and ride-share service could be launched directly from within Epic’s electronic medical record.

“We’ve automated an important piece of health access that allows patients to be...

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